Privacy Policy – ChatCoin – Chat & Earn

Effective Date: August 13, 2026

Welcome to ChatCoin – Chat & Earn (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use the ChatCoin – Chat & Earn mobile application (“App”).

1. Information We Collect

Depending on how you use the App, we may collect the following information:

Information You Provide

When you create an account, use chat features, participate in eligible activities, or contact us, we may collect information such as:

• Name or username

• Email address

• Profile information

• Information you voluntarily provide through chat or support requests

• Reward and activity information associated with your account

Automatically Collected Information

We may automatically collect limited technical and usage information, such as:

• Device type and model

• Operating system and version

• App version

• IP address

• App usage information

• Pages or features accessed

• Session information

• Crash reports and diagnostic information

2. How We Use Your Information

We may use collected information to:

• Provide and operate the App and its features

• Enable chat functionality

• Track eligible activities and in-app rewards

• Maintain and manage user accounts

• Improve App performance and functionality

• Provide customer support

• Detect, prevent, and address fraud, abuse, or unauthorized activity

• Maintain the security and integrity of the App

• Comply with applicable legal requirements

3. Chat and User-Generated Content

If the App allows users to communicate through chat features, information or content voluntarily submitted through those features may be processed to provide the chat service, maintain platform safety, and enforce applicable rules.

Users should avoid sharing sensitive personal information through public or user-to-user chat features.

4. Rewards and In-App Activity

ChatCoin – Chat & Earn may provide in-app reward coins or other reward-related features based on eligible activities.

We may collect and process information about your activities, eligibility, reward balances, and redemptions to operate these features and prevent fraudulent or unauthorized activity.

Reward availability, eligibility, limits, and redemption options may vary and may be subject to additional terms displayed within the App.

5. Cookies and Similar Technologies

We or our service providers may use cookies, SDKs, local storage, analytics tools, or similar technologies to:

• Maintain App functionality

• Understand usage patterns

• Improve performance

• Identify technical issues

• Enhance the user experience

• Help protect against fraud and abuse

6. Third-Party Services

The App may use third-party services for functions such as analytics, hosting, authentication, crash reporting, advertising, payment or reward processing, and other operational services.

These third-party providers may process information according to their own privacy policies and applicable agreements. We encourage users to review the privacy policies of third-party services used by the App.

7. Sharing of Information

We do not sell your personal information.

We may share information when reasonably necessary:

• With service providers that help operate and maintain the App

• With analytics, security, hosting, or technical service providers

• To comply with applicable laws, regulations, legal processes, or government requests

• To detect or prevent fraud, security issues, or misuse

• To protect our rights, property, users, or the public

• In connection with a merger, acquisition, restructuring, or transfer of business assets

8. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

9. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain accounts and records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

When information is no longer required, we may delete or anonymize it in accordance with applicable requirements.

10. Your Choices and Rights

Depending on applicable law, you may have rights to:

• Access information associated with your account

• Request correction of inaccurate information

• Request deletion of certain personal information

• Withdraw certain permissions where applicable

• Request information about how your data is processed

You may contact us using the email address below for privacy-related requests.

11. Children's Privacy

ChatCoin – Chat & Earn is not intended for children under the minimum age required by applicable law.

We do not knowingly collect personal information from children in violation of applicable children's privacy laws. If we learn that personal information has been collected from a child in circumstances where it should not have been, we will take reasonable steps to delete it.

12. Account Deletion

If the App provides an account deletion option, you may request deletion through the available App settings or by contacting us.

Certain information may be retained when required for legal, security, fraud-prevention, dispute-resolution, or legitimate business purposes.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the App, our practices, or applicable legal requirements.

Any updated Privacy Policy will be made available through the App or another appropriate location. The Effective Date at the top of this policy indicates when the latest version became effective.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

App Name: ChatCoin – Chat & Earn
Email: chatcoin56@gmail.com

By using ChatCoin – Chat & Earn, you acknowledge that you have read and understood this Privacy Policy.